Building a “transition coalition”
There are certain similarities between the elements of successful organizational change management and R2O transition activities. The strongest parallels are between the reform coalition of change management and the “transition coalition” of R2O, as I will refer to it here. The “transition coalition” consists predominantly of the users that are responsible for applying a new innovation to operational duties, improving a workflow. There is one distinct difference between a reform coalition that is discussed in organizational change circles and the “transition coalition” concept. Whereas a reform coalition typically fits into an organizational hierarchy, senior management usually does not guide the “transition coalition” for each specific innovation. Senior leaders instead should build and support the framework. If senior management proffers an opinion on an innovation, it may modulate organic feedback and ultimately thwart the need for a “transition coalition” within the construct of R