Showing posts from December, 2015

Training, learning, organic content, and engagement

The development of sufficient and relevant training is a necessary component of the R2O transition cycle for a particular innovation or product. Without providing training opportunities before implementing a new product for demonstration, there is a significant risk of misinterpretation and misuse, ultimately leading to a failed demonstration or delayed benefits. But even if training is developed, the best way to deliver training is not always clear. First, it is important to distinguish between training and learning. Training is content that is provided to employees to increase skills and further a business purpose or other objective in the workplace. Sometimes training is mandatory for all employees while other times it is optional. In contrast, learning is the increase in knowledge or skill that a human attains through an experience or more formal means. Training can result in learning but not all learning is the result of training. Certainly, learning is broader in scope. People le